Most comparison sites ask what kind of household you are, then price you as the average of it. We'd rather read the document that already has your real numbers on it — your bill.
Check my bill →Upload a South East Queensland electricity bill and we'll price your real usage, rates, solar and meter type against every plan available to you. Takes about 30 seconds.
The same approach applied to payments and concessions — worked from your circumstances rather than a generic eligibility list. Not finished, and we're not putting a date on it.
Nearly every comparison site earns a commission when you switch. It's a legitimate business model and it isn't necessarily dishonest — but it has a predictable effect. Retailers that pay commission get listed. Retailers that don't often aren't there at all. Over time, the best plan and the best plan that pays us quietly become the same list.
The second problem is subtler and, we think, worse. To compare plans a site needs to know your usage — so it asks how many people live in your house and assigns you the average for a household that size. But you already have a document with your exact usage in it. It seemed strange that nobody was reading it.
So we read it, and then we check our own reading. After pulling the rates off your bill we re-calculate the bill from them. If that doesn't reproduce the total you were actually charged, we say so rather than quietly pricing off a bad read. And where a plan's structure doesn't match your bill closely enough to price exactly — different peak windows, demand charges, wholesale pricing — we label it an estimate instead of showing a confident number we can't stand behind.